Galway

Yes, both are part of our standard process. Websites are hosted in the EU, we sign a data processing agreement with you, and analytics or marketing tools load only after consent. Accessibility follows WCAG 2.1 level AA, which matters even more since the European Accessibility Act began to apply in June 2025 to many digital services aimed at consumers, such as online shops and booking systems – relevant for Galway's tourism and hospitality businesses. For B2B sites without a legal obligation, accessible design still pays off: it improves usability on mobile devices and supports search visibility.

In a regulated environment, useful software is often unspectacular: supplier portals where certificates and specifications are always current, tools that record training or calibration dates, dashboards that consolidate data from production and quality systems, or configurators that help sales teams answer enquiries correctly. We build these as secure web applications with user roles, change histories and export functions. We do not replace validated core systems such as an ERP or QMS; instead we connect to them where interfaces exist and close the gaps that are currently bridged with spreadsheets and email.

You decide whether to manage the site yourself or hand ongoing care to us. Under a maintenance agreement we take care of security updates, backups, monitoring and small content or design changes within an agreed monthly allowance. For custom software we also plan updates to libraries and frameworks, so the application stays secure over the years and not just at launch. Every client receives the source code and access to all accounts. That keeps you independent – useful for Galway start-ups that may later build a development team of their own.

It works well when the process is clear. All communication is in English, by email, chat and video call, and Germany is just one hour ahead of Irish time. You have one fixed contact person throughout the project, and decisions are documented in writing so nothing gets lost between calls. Where in-person time helps – for example a workshop with your quality, sales and IT teams in one room – we come to Galway. MDEPARTMENT has no office in Ireland, and we say so openly: remote collaboration is simply how we work, and it keeps our overheads and therefore our prices reasonable.